Frequently Asked Questions
Everything you need to know about Taima home essentials, from shipping to product care.
What materials are used in Taima home products?
At Taima, we prioritize sustainability and quality. Most of our textiles are made from 100% organic cotton or linen, while our furniture and decor items utilize responsibly sourced hardwoods and recycled metals.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. For larger furniture items, our white-glove delivery service may take 2-3 weeks depending on your location. You will receive a tracking link as soon as your order leaves our warehouse.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture and final sale items are non-returnable. Return shipping fees may apply unless the item arrived damaged.
Do you offer international shipping?
Currently, Taima ships to the continental United States, Canada, and select European countries. Shipping rates and delivery times vary by destination and will be calculated at checkout.
How should I care for my Taima linens and furniture?
We recommend machine washing linens on a cold, gentle cycle and air drying to preserve fiber integrity. For wooden furniture, use a damp cloth for dusting and avoid harsh chemical cleaners that can strip the natural finish.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger purchases.